Then, type devmgmt.msc and select OK to open the Device Manager.Įxpand Print queues, right-click your printer hardware (e.g., HP ENVY), and select Update driver. If you have trouble installing device drivers via HP’s driver updater tool, try using the Device Manager in Windows instead. Also, install any firmware or device driver updates. Then, download and install any recommended support software (e.g., HP Smart or HP Easy Start) that you don’t already have on your computer. Visit HP’s Software and Driver Downloads portal and search for your HP printer model. If the HP Print and Scan Doctor detects issues with your HP printer, let the tool automatically fix them for you or follow any suggestions to do that yourself. You can download the HP Print and Scan Doctor from the HP website. It’s a dedicated troubleshooter by HP that can diagnose and fix issues specific to HP printers. Next, run the HP Print and Scan Doctor app on your PC. Select your HP printer and follow the on-screen instructions to fix issues the Printer troubleshooter detects.Ģ. Locate the Printer troubleshooter and select Run/Run the troubleshooter. On the Settings window that shows up, select Other/Additional troubleshooters. Press Windows Key + S, type Troubleshoot Settings, and press Enter. Run it before moving on to the rest of the fixes. Windows has a built-in Printer troubleshooter that can fix most printer driver issues and other common printer problems.
Work through the fixes below to resolve the HP printer issue in Windows 10 and 11.
Various reasons-such as outdated driver software or an incomplete printer setup-often cause that. The “Driver is unavailable” error shows up for an HP printer in instances where Windows has trouble loading the relevant printer driver. When Does the “Driver Is Unavailable” Error Happen? # Do you see a “Driver is unavailable” error for your HP printer in the Windows Settings app or Control Panel? This occurs when Windows encounters a corrupt or incompatible HP printer driver.
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